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A SANParks Account gives you access to Online Bookings, SANParks Rewards, Wild Card, Gate Tickets and Activity Permits, allowing you to manage your reservations, subscriptions and profiles in a safe and secure environment.

If you have an existing Online Bookings account, then you can sign in using the same account details. If you're a new customer, then you can create your free account to get started!

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Frequently Asked Questions

What is a SANParks Account?

A SANParks Account gives you access to Online Bookings, SANParks Rewards, Wild Card, Gate Tickets and Activity Permits, allowing you to manage your reservations, Wild Card subscriptions, and profiles in a safe and secure environment.

I tried to create an account but received errors

An error might be due to a temporary technical issue with our Reservations or CRM system. Submit a support ticket via our Account Assistance form, providing information on the error you received.

You do not need to create a new account for Wild Card if you already have an Online Bookings account, as the same SANParks Account will provide access to your Account Summary page from which you can access the Wild Card loyalty site.

I tried to create an account but it says my Email Address, South African ID Number or Passport Number already exists

Your details are linked to an existing account. Use the Reset Password page to reset your password.

If you no longer have access to the email address that you signed up with, please submit a support ticket via our Account Assistance form.

You do not need to create a new account for Wild Card if you already have an Online Bookings account, as the same SANParks Account will provide access to your Account Summary page from which you can access the Wild Card loyalty site.

I have an Online Bookings profile. Do I need to create a new SANParks Account?

No, you do not need to create a new account. If you have an existing Online Bookings profile then you can proceed to sign in.

If you no longer have access to the email address that you signed up with, please submit a support ticket via our Account Assistance form.

My Email Address has changed

Submit a support ticket via our Account Assistance form to update the email address linked to your account.

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